“We understand how to utilize technology and to maximize the benefits that it brings. We have been able to do this in other areas of our firm, but we were missing an important piece until using Serve-X™”, said Robert Markoff, Partner. “With implementing Serve-X™ our staff is able to simplify communication with process serving companies for the entire state of Illinois. The electronic communication of data and documents has allowed for increased staff productivity and client satisfaction while reducing our overhead expenses. Our staff is impressed how Serve-X™, in use with our litigation software, has made the entire procedure of process service manageable”, further added Markoff.
Attorney, Steve Markoff, Partner explains “We have taken great measures to ensure our firm’s high standards of practice while remaining a competitive force in the collection industry. Serve-X™ is a technology that allowed us to reassign staff, improve client satisfaction and quality assurance in addition to acquiring new clients for our firm.”
As Markoff continues to grow in the industry, they understand that client expectations have risen. “The use of Serve-X has decreased the workload of the legal, accounting, and mailroom departments of our firm, allowing us to shift resources and become more productive overall,”